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EAP
Employee Assistance Programs
The Scope The Model The Benefits
What is Employee Assistance Programs?

EAPs as they are widely known across the world - are voluntary and fully confidential, company sponsored, services aiding employees and their direct family members to deal with a wide range of personal or work-related problems through assessment, short-term counselling and specialised referrals.

Highly popular with the most successful companies for over 50 years, EAPs have continued to grow and develop into essential organizational services, proving time and again their strong positive impact on employee wellbeing, motivation, productivity and the company’s bottom line.

Experience

More than 35 years of experience in the field, grant us the ability to provide our clients with EAPs that stand out through high levels of professional expertise, robust in-country delivery networks and culturally sensitive approaches. Evolving with technological progress and adding new media of digital and online support while remaining deeply rooted in scientific and clinical best practices, our EAPs always deliver the highest added value to our client companies and improve the lives of their employees.

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The Scope

Our EAP identifies behavioral and other health problems that affect workplace performance, and prompt users to seek support. Employees and their direct family members are encouraged to use the program in case of any emerging issues that are hard to deal with on your own. The sooner assistance is sought, the less sever the impact will be on one's personal well-being and also the job situation. The workplace offers an ideal setting to reach out to a large group of individuals providing them with support, dealing with potential mental health, emotional or other impairing issues.

  • Short term psycho-social support
  • in local language and English provided via different counselling environments (telephonic, online or in-person).
  • Support
  • available via a toll-free number 24/7, year round
  • Confidential
  • culturally sensitive and independent.
  • Free of charge
  • for all employees & direct family members.
  • External
  • referral to specialized resources
  • Dedicated
  • account management dealing with client management issues and program development
  • Managerial training
  • to handle situations of distress and proactively guide co-workers towards professional support
  • Periodic statistical reporting:
  • providing decision makers with managerial information about the use and level of integration of the service enabling them to improve the corporate health strategy.
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The Model
There is no cutting corners when scanning for stress factors. The PSRA has over 100 items of analysis but will learn from the responses to key questions and will only focus on those items relevant for every individual. Deep scans have never been easier or faster!
The PSRA scans the traditional psychosocial risk scales (see here) in order to have results aligned with any other tools you have used before and to allow for appropriate benchmarking. It also brings unique and innovative additions very important for the real picture. (See scales here)
Traditional scans capture a static picture frozen in the time of completion. Important? Yes! Enough? No! That is why the PSRA was designed to reflect the situation at a given time but also forecasts different trends in how stress and psychosocial risks can develop within your company and its population.
There is an unreakable link between companies and their work-force. Companies need to aid their employees but employees also need to aid themselves in coping with stress. Hence the PSRA is innovative in generating two type of reports. An immediate one for the user with direct recommandations and another, based on aggregated data, with company-wide data and oragnisational risk profiling. (See Reporting)
No two companies are alike, and we know better than to believe in One-Size-Fits-All. The PSRA is flexible in the categories of analysis and demographic spread without impacting the results validity and its benchmarking.
Comfortable to apply. The tool is fully didigtalised and accessible online from PCs, Tablet or Smart Phones.
Comfortable to apply. The tool is fully didigtalised and accessible online from PCs, Tablet or Smart Phones.
THE BENEFITS
The instrument has been modelled to meet the latest European HSE standards in terms of legal requirements and beyond. It is a comprehensive online assessment tool looking at all impact areas influencing psycho-social risk at the workplace
The PSRA is a comprehensive online assessment tool looking at multiple. impact areas influencing psycho-social risks at the workplace. It was designed around 10 major scales and 21 sub-areas of influencing factors are assessed (to be adjusted after revamp) – both traditional scales as well as innovative new ones
Clinically driven by professionals, scales are also pondered in relevance for each individual. This is an innovative feature that allows for accurate depiction of real stressors, and their perceived impact.
The forecasting items transform the PSRA’s analysis from a static one-time depiction of the status-quo within the company into a time-fluid instrument able to pick up on trends and perceived changes. Will psychosocial risks improve or worsen within your company? That is the question.
The coping module can be added to our standard PSRA scan to delve further into understanding how your workforce responds to stressors. This feature can provide vital information related to your employees’ ability to manage risks and stressful periods and to develop coherent and tailored action plans to better support them in doing so.
The traditional items of the PSRA cross-validated with the industry’s most common Stress Scans while the innovative scales of the tool add additional qualitative data to our reports. (Benchmarking for additional scales is in progress).
The traditional items of the PSRA cross-validated with the industry’s most common Stress Scans while the innovative scales of the tool add additional qualitative data to our reports. (Benchmarking for additional scales is in progress).
The traditional items of the PSRA cross-validated with the industry’s most common Stress Scans while the innovative scales of the tool add additional qualitative data to our reports. (Benchmarking for additional scales is in progress).
The traditional items of the PSRA cross-validated with the industry’s most common Stress Scans while the innovative scales of the tool add additional qualitative data to our reports. (Benchmarking for additional scales is in progress).